FAQS
🧾 General Questions
Q: Where are your products made or shipped from?
A: Our blank apparel is sourced from trusted brands like Gildan and Bella+Canvas. Orders are shipped directly from our partnered warehouses for fast and reliable delivery.
Q: Do you sell original branded products?
A: Yes! All our items are 100% authentic from the listed brands — no replicas or copies.
Q: Can I buy in bulk or wholesale?
A: Absolutely! We offer bulk pricing on larger quantities. Contact us through the Wholesale Inquiry page or email us for a custom quote.
🚚 Shipping & Delivery
Q: How long does shipping take?
A: Orders usually ship within 2–4 business days, depending on product availability and destination.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Shipping rates and delivery times vary by country.
Q: How can I track my order?
A: Once your order ships, you’ll receive an email with your tracking number and link to follow your package’s progress.
🔁 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 14 days of delivery for unworn, unwashed items in original condition. Custom-printed items are non-refundable.
Q: How do I start a return?
A: Email us with your order number and reason for return. Our team will guide you through the quick process.
Q: What if I received a damaged or incorrect item?
A: We’re sorry! Contact us immediately with photos, and we’ll send a replacement or refund as soon as possible.
💳 Payments & Orders
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, PayPal, Shop Pay, and other secure payment options during checkout.
Q: Can I change or cancel my order after placing it?
A: If your order hasn’t shipped yet, email us right away — we’ll try to modify or cancel it for you.
👕 Products & Sizing
Q: How do I know which size to order?
A: Each product page includes a size chart. We recommend measuring a similar item you own for the best fit.
Q: Are your shirts and hoodies unisex?
A: Yes, most of our products are unisex and designed to suit a variety of body types.
Q: Do you offer custom printing?
A: Yes! For bulk or personalized orders, contact us for design and pricing details.
🌱 Sustainability
Q: Are your products eco-friendly?
A: Many of our blanks are made with OEKO-TEX® certified low-impact dyes and U.S. Cotton Trust Protocol standards — promoting ethical and sustainable production.